Delivery Information

FREIGHT

PLEASE READ BEFORE MAKING PAYMENT ON BOARDS TO BE FREIGHTED:

Stump Surf has sourced the most reliable, efficient, and secure freight company. We can arrange freight on your behalf at your own expense and at your own risk. Alternatively, you can organise a collection by a freight company of your choice. Our preferred freight company for online purchase will provide you with a reference number to track your order. Every single board is examined to ensure it is defect free before leaving the shop.

If you have purchased additional items such as fins, we make sure these are in the box and this is signed off on before shipping.

We take drastic measures to ensure our boards arrive safely at your door. All boards are wrapped appropriately, including the rails wrapped with cardboard along with the tail and nose. After this process the board leaves the store.  Stump Surf is not liable for any damage that may occur during freight. We take all precautions to ensure our boards are packaged adequately before leaving our shop. If your board is damaged in transit by a 3rd party we will not be held liable. Please ensure you inspect the product upon delivery before signing off with the driver.